Entry: from 4:00 p.m. to 8:30 p.m. It is necessary to arrange arrival time in advance for the delivery of keys and.

Departure: until 12:00. You can check availability for arrivals or departures outside the established schedule.

Payment: made in advance and for the total amount of the reservation.

Cancellations:

• Up to 30 days before check-in: do not imply expenses and they would be reimbursed the total amount paid
• Between 30 and 15 days before check-in: imply the refund of 50% of the amount of the reservation
• Up to 14 days before check-in: imply the payment of 100% of the reservation. No refund

If your cancellation is due to Covid-19 (quarantine, mobility restriction, positive cases...), we save your booking for a later date or we refund you 100% of the reservation. 

Pets: not allowed in the 4 new cabins (Azaleas, Palmeras, Abetos y Carballos). They are admitted in the 2 Villas, in the Cabaña del Oso and in the Piñeiro rooms, always on request (it is essential to request it before) and they have a charge of €8/pet/night

No smoking. No parties allowed. Children under 18 must be always accompanied by an adult.